Build apps native to IOs, Android, and Windows on your mobile device of choice.
1) REQUIREMENTS: We build your custom solution by understanding what problems you want to solve, how you use your forms today, and what you want your process to achieve. We do more than provide an app – we support your business in implementing changes within your existing teams, systems, and processes. We know we are in sync when you approve the requirements document.
“You cannot hit a target you do not have” is a great Zig Ziglar quote about getting clear about what you want. We want to know the outcome you want to achieve – that is the target. Where should the output be sent, what should it look like, and what should happen with the output.
How do you want to use the automation – that is, what is the flow? What are the steps you would take to work the process? Sometimes it is very straight forward. More complex processes with conditional logic, skip logic, dynamic lists, calculations, or approvals requires that we are in sync about the flow.
We work with you to understand how your existing forms and processes are used today. We map the key data from your existing process to your automated solution we are creating for you. You have your choice of PDF, CSV, and plain text report formats free with your output. Custom reports are an available upgrade.
2) SOLUTION DESIGN: During the automation stage, we transform your existing process. Our advanced development allows us to create and respond fast.
Building something you can see makes the transformation real. We work with you throughout the process to ensure we are in sync. We add capabilities and you test the form to confirm it works. We iterate as required. Once we get the basics built, we keep adding capabilities until all the requirements are met.
The automation platform has tons of features to make data capture easier while reducing human error. Features include capture signatures, scan barcodes, take pictures or videos, sketch on pictures, calculations, GPS with maps, automatic time stamps, data validation, skip logic, multiple selection fields, drop down lists, and dynamic lists from your data sources.
We use the data capture features and build in your process. Automatic routing of reports based on your business needs for exceptions, approvals, regulations, or compliance. You can now produce consistent, detailed, and high quality information from the data you capture in the field.
3) BUILD & PUBLISH: Testing is completed and your automation is published. The data you will collect can be turned into reports and e-mailed where you want. Now you can capture high quality and legible data. That data becomes information that is moving more quickly within your process.
Access to your automation and data are controlled by group membership. Your data can be organized into logical groupings by function, department, or role to make access control simpler. You can have automation solutions for staff, contractors, leads, and management – belong to one or as many groups as you need to do your work.
The automation platform always updates your mobile devices with the latest copies of the apps, lists, and documents. Once you sync with the platform, you have everything you need to use the forms online or off-line without interruption to your standard business process. When connectivity is established, after working off-line, the data is synchronized and sent. The actual time and location the work was performed are automatically captured for improved data accuracy.
We are building more features and capabilities into our platform. You get those upgrades for free and automatically – we thought you would like that.
You control your data. Options include saving a copy of each PDF in the cloud or sending it to the e-mail addresses you designate. A copy can be stored on our server or nothing can be stored on our server – it is all up to you.
Dwight worked as a consulting Sr Architect responsible for Remedy ITSM architecture strategy and the derived detailed solution architecture for one of our largest TELUS business customers. In this capacity Dwight demonstrated his all-round and superior experience in both the domains of ITIL process and Remedy ITSM solution delivery.
Anchored in vast and deep experience Dwight instills trust and confidence in new and complex situations, where he leverages his excellent concise communication to provide stellar solution direction and leadership.
Dwight demonstrated high productivity, as his all-round technical and management skills allowed him to cover various responsibilities across the areas of Solution & Process Architecture, Project Management, and Infrastructure Architecture while simultaneously taking care of optimizing our TELUS internal Best Practices.
I have tremendously enjoyed working with Dwight and would hire him back for any complex and high-profile project in a heart beat.