Dwight worked as a consulting Sr Architect responsible for Remedy ITSM architecture strategy and the derived detailed solution architecture for one of our largest TELUS business customers. In this capacity Dwight demonstrated his all-round and superior experience in both the domains of ITIL process and Remedy ITSM solution delivery.
Anchored in vast and deep experience Dwight instills trust and confidence in new and complex situations, where he leverages his excellent concise communication to provide stellar solution direction and leadership.
Dwight demonstrated high productivity, as his all-round technical and management skills allowed him to cover various responsibilities across the areas of Solution & Process Architecture, Project Management, and Infrastructure Architecture while simultaneously taking care of optimizing our TELUS internal Best Practices.
I have tremendously enjoyed working with Dwight and would hire him back for any complex and high-profile project in a heart beat.