Let’s Get The Right People Working on The Right Tasks
Your business is unique and so are your IT needs. We develop custom solutions to get you only what you need. Imagine how it feels to be in control and understand what is being done to reduce risk and improve results.
Let us free up your time by taking on routine tasks like remote monitoring and resolving issues for your team. Your internal people are freed up for special face-to-face tasks that only they can do in your office.
Maybe you just need access to a Help Desk to have your issues tracked. Support for mobile devices, along with Mac or PCs from experts in Microsoft Office, Office 365, and Google Suite.
Our ITIL-based support processes ensures you are getting effective support. We are in this together and treat your infrastructure, procedures, and practices with the same level of respect and urgency you do.
All for a very affordable price.
Are you a micro business with 5 or less users? We have information and pricing available for you specific needs.
Help Desk Services Options
We can provide as much or as little as you need.
Volume discounts available.
Basic
- From $39 per month/user
- After hours (5 pm – 9 am local time)
- Minimum Users
At least 10 Mac or Windows desktop computer users.
- Software Supported
Microsoft and Apple desktop OS, Microsoft Office and leading 3rd party apps, email apps, web browsers.
- Cyber Security
Antivirus management and endpoint protection. Virus and malware removal included.
- Phone, chat, and email support
Windows, Mac, and mobile devices.
- US-based live agent
Support with remote assistance.
- Total Support
Administrative tasks, software installs, virus & malware removal.
- On-site Support
Available at regular rates.
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Standard
- From $69 per month/user
- Business Hours (8 am – 6 pm local time)
- Minimum Users
At least 10 Mac or Windows desktop computer users.
- Software Supported
Microsoft and Apple desktop OS, Microsoft Office and leading 3rd party apps, email apps, web browsers.
- Cyber Security
Antivirus management and endpoint protection. Virus and malware removal included.
- Phone, chat, and email support
Windows, Mac, and mobile devices.
- US-based live agent
Support with remote assistance.
- Total Support
Administrative tasks, software installs, virus & malware removal. Support for your company specific software and apps.
- On-site Support
Available at reduced rates.
- Remote Monitoring and Management
Monitor your systems remotely and notify you of issues found. Labor and hardware not included.
Plus
- From $89 per month/user
- 24×7 Coverage
- Minimum Users
At least 10 Mac or Windows desktop computer users.
- Software Supported
Microsoft and Apple desktop OS, Microsoft Office and leading 3rd party apps, email apps, web browsers.
- Cyber Security
Antivirus management and endpoint protection. Virus and malware removal included.
- Phone, chat, and email support
Windows, Mac, and mobile devices.
- US-based live agent
Support with remote assistance.
- Total Support
Administrative tasks, software installs, virus & malware removal. Support for your company specific software and apps.
- On-site Support
Available at reduced rates.
- Remote Monitoring and Management
Monitor your systems remotely and resolve issues found. Hardware not included.
Managed Services Options
We can provide as much or as little as you need.
Quantity discounts available.
Basic
- From $139 /month/user, 1 servers & 10 users
- PBC (Practical Business Continuity)
Image based, on-premise file recovery, with cloud based image recovery, 2 TB, and 1 agent. Learn more here.
- RMM (Remote Monitoring and Management)
Monitor your systems remotely and notify you of issues found. Labor and hardware not included.
- Minimum Size
1 server/main computer and combination of at least 10 Mac or Windows computers.
- Cyber Security
Anti-malware and endpoint protection, with virus/malware removal included.
- Total Support
Administrative tasks, patching, and updates.
- Phone, chat and email support
Windows, Mac, and mobile devices.
- US-based live agent
Support with remote assistance.
- On-site Support
Available at regular rates.
Standard
- From $169 /month/user, 2 servers & 15 users
- PBC (Practical Business Continuity)
Image based, on-premise file and image recover, continuous cloud backup, 2 TB, and 2 agents. Learn more here.
- RMM (Remote Monitoring and Management)
Monitor your systems remotely and resolve issue. Required hardware billed separately.
- Minimum Size
1 server computer and combination of at least 10 Mac or Windows computers.
- Cyber Security
Anti-malware and endpoint protection, with virus/malware removal included.
- Total Support
Administrative tasks, patching, and updates. Support for your company specific software and apps.
- Phone, chat, and email support
Windows, Mac, and mobile devices.
- US-based live agent
Support with remote assistance.
- On-site Support
Available at reduced rates.
Plus
- From $199 /month/user, 4 servers & 25 users
- PBC (Practical Business Continuity)
Image based, on-premise file and image recover, continuous cloud backup, 4 TB, and unlimited agents. Learn more here.
- RMM (Remote Monitoring and Management)
Monitor your systems remotely and resolve issue. Required hardware billed separately.
- Minimum Size
1 server computer and combination of at least 10 Mac or Windows computers.
- Cyber Security
Anti-malware and endpoint protection, with virus/malware removal included.
- Total Support
Administrative tasks, patching, and updates. Support for your company specific software and apps.
- Phone, chat, and email support
Windows, Mac, and mobile devices.
- US-based live agent
Support with remote assistance.
- On-site Support
Available at reduced rates.