Resources for you and your industry.

Microsoft Teams at 3: Everything you need to connect with your teammates and be more productive

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What’s new in Teams?

  • Real-time noise supression helps to minimize distracting background noise
  • Raise hand feature lets anyone in the meeting send a visual signal that they have something to say
  • Pop out chats into a separate window to easliy move between conversations
  • Offline and low-bandwidth support lets you read chat messages and write responses, even without an internet connection

Read the full article by Jared Spataro, Corporate Vice President for Microsoft 365.  He talks about Microsoft’s commitment to two things: building the very best online meeting experience for customers and bringing technological solutions to traditionally underserved professionals, including Firstline and healthcare workers.

Read More…

Restaurants: Stop Paying Commission on Online Orders [Workshop]

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REGISTRATION REQUIRED: We provide online ordering solutions so you can save the commission on online orders.  It is easy to use, affordable, and give customers what they want online, where they want to be.

A recent survey found that less than 10% of restaurants using delivery apps said it was very profitable and 21% said it was not at all profitable.  How can you get online ordering to work for you?

About this Free Event

Restaurant kitchen with chefStop Paying Commission by Having Your Own Online Takeout and Delivery Solution

How much are you paying in commissions for takeout orders made online?  Even if you don’t want to have your own delivery service, you can save the commission on takeout orders.

What will you learn?

  • How importing is online ordering?
  • What do delivery apps promise and what do they deliver?
  • What do you lose working with the delivery app marketplace?
  • What does the online app look like and is it easy to use?
  • How much could you save on commissions?
  • What is the special offer for Small Business Week?

When: Wednesday, October 23, 2019

Where: Calgary Chamber of Commerce

Address: 600 – 237 8th Avenue SE, Calgary, AB T2G 5C3

Cost: FREE

Contact: Dwight Stewart, 403-455-5969






Small Business Week in Calgary is a great opportunity to learn about new strategies and tools available to help you grow your business.

We hope you can make it!

#SBWyyc #foodorderingapp #gmb #yycevents #calgaryevents #calgarychamber

Basics: How to Reduce Ransomware Risk

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Ransomware attacks happen more than you think.  This is why we keep talking about.  Even just doing the basics can reduce your risk.

This article from Entrepreneur magazine are just a few of the tips you’ll get when you read this blog by Robert Siciliano.

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Advanced threat protection is important, too. Contact Results Matter Cloud Services to learn about your cyber security options.  Our Email ID Shield solution delivers proactive monitoring for compromised credentials.

Is Cloud Hosting the Best IT Solution for Your Business?

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If you are a small business without dedicated IT resources, you need to plan carefully what and when you move to the cloud.

Moving email and collaboration to the cloud is a no brainer small business. It is easy to outsource the setup and management of this solution for a very low monthly cost.

Considerations for moving computing to the cloud need to be evaluated on a case by case basis.  Make sure you look at the hard and soft cost of moving to the cloud.

Whether it’s being able to access a rich ecosystem of supportive apps or having immediate knowledge of your finances, the cloud can offer a wealth of benefits.

At Results Matter Cloud Services, it’s important to us that our clients have the support and knowledge they need as they make decisions and upgrade their IT infrastructure.

With our customer support focus, we will provide your company with the resources and knowledge of our industry experts so you can achieve more with your transition.  When you are ready reach out to learn more.

2019 Resolutions for Cyber Security – How Are You Doing?

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Is your team educated, using 2FA, and clicking cautiously?

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Office 365 Helps Solo Entrepreneur Scale His Brand

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We’re excited to show you how #Office365, a productivity tools that lets you do your best work, gives Bryce McDonald what he needs to do his best work.


He is a solo entrepreneur who relies on an extensive network of vendors and partners to help him scale DAY 1 Wake, his wakesurf board making business, out to the world. No matter your size, business or industry, Results Matter Cloud Services can help you work easily and flexibly, just like Bryce. Check it out!

These tools need to always be up-to-date. They also need to have the information that matters most to you, available and accessible – anywhere, anytime.

5 Cyber Security Tactics for 2019

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Cyber security issues were more severe than last year. The number of attacks and breaches increased as did the tools and processes for defending against them.

The number of police-reported cybercrimes in Alberta has increased by 185% between 2014 and 2017, according to a recent Statistics Canada report. This represents the largest increase in Canada.

Here are some of the numbers for 2018:

    • Marriott Starwood Hotels reservation system, personal information of 500 million customers over four years
    • Bell Canada hackers accessed personal information of around 100, 000 customers
    • Bank of Montreal and CIBC’s Simplii Financial were hacked
    • Ransomware attacks on the municipalities of Wasaga Beach and Midland, Ontario, along with Mekina, Quebec

More challenges require us to adopt multiple tactics.

Cyber security spending is increase at a rate of between 9 and 12 percent each year.

  1. Have a Plan: Know how you will recover from ransomware because we are all targets.
  2. Create a Security Culture: Make security a core value. Building security in at the start, leaders that are engaged, and holding teams accountable for compliance are part of creating the culture.
  3. Adopt MFA: Multi-factor authentication is needed beyond more than just VPNs and privileged accounts.
  4. Use a Password Manager: This will ensure unique passwords across platforms and ensure business credentials are different from personal ones.
  5. IT and Business Aligned: Ensure the team managing your IT security has solutions aligned with the RTO (recovery time objective) and RPO (recovery point objective) that meet your business needs.

We have to fight against complacency and keep working at it.

 

Sources:

Facebook Data Breach: 3 Things to Do Now

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facebook-app-results-matter-cloud-services-source-pixabay-lobo-studio-hamburg

The security breach was announced on September 28 by Facebook and affected at least 50 million users. The attackers exploited bugs in the platforms “View As” privacy feature, which occurred in July 2017, when Facebook introduced a new video uploader.

The uploader feature appearing as active in the “View As” feature and created an access token, which was not supposed to happen. Access tokens provide a key to keep users logged into their accounts and to provide access to other platforms. This is a convenience to reduce the need to enter login credentials.

What to do now? Reconsider the use of the Facebook login feature. Using the login feature of platforms or reusing the same password across various is not work the risk taken for the small amount of convenience.

Check your privacy settings and credential recovery options on Facebook and your other platforms. Ensure you know how they are configured and update them. Facebook had a security update post in their developer’s blog suggesting user visit the “Security and Login” tab on the sites settings menu to review platforms connected through Facebook.

Change your password to something hard to guess and unique.  This breach apparently did not get passwords but access tokens instead. It will do no harm to update your password on Facebook and your other platforms.

Enable 2FA (two-factor authentication) using a third party app like Google Authenticator or Authy, both of which are free. Two-factor authentication requires you do something to verify identify beyond supply a password. There is the option to receive an e-mail or text message but using an app may reduce the risk from the 2FA messages being intercepted.

Turning on notifications for every login to your accounts across platforms could seem like over kill, in the beginning. It does settle down once you establish the pattern of where and when you login. Knowing that helps to keep you informed.

Sources

  • https://www.darkreading.com/threat-intelligence/when-facebook-gets-hacked-everyone-gets-hacked/d/d-id/1332953
  • https://www.fastcompany.com/90245345/facebook-data-breach-4-simple-steps-to-stay-safer-right-now
  • https://www.fastcompany.com/90219499/att-gets-sued-over-two-factor-security-flaws-and-23m-cryptocurrency-theft
  • Image: Pixabay, LoboStudioHamburg

Passwords Must Be Unique For Each Website or App – MyFitnessPal

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The MyFitnessPal app suffers a data breach. What does that have to do with your business? You need to make sure you continue to educate your work team about the importance of having different passwords for accounts you use for work vs accounts you use personally.  If a member of your team used the same password to access MyFitnessPal as is used to access websites related to work, you could be at increased risk.

The 3 things you need to do:

  1. Discuss passwords with your team. Moving from awareness to action improves when you can make it real. This is real.
  2. Have a common sense security policy that is understood, implemented and test it. Moving to compliance starts with education and repeat offenders need to be treated seriously.
  3. Review your security strategy. If you don’t have a strategy for cyber security you will only be able to react. Being proactive gives you more options.

#MyFitnessPal #Databreach